Scope agreed. Visit scheduled.
Scheduled
THE CONNECTED OPERATIONS PLATFORM
Every job.
Every team.
One clear view.
Bring your office, engineers and customers together. From the first request to the final report, 4MZ keeps your field service operation moving.
One account. The workspaces you have access to.
4MZYour operations, connected
WORK OVERVIEW
ConnectedA better working day.
Planned
In progress
Updates from the people doing the work.
On site
Evidence captured. Ready for review.Forms, photos and job history, together.
Nothing lost between teams.Keep the next step in view.
Built around the way service teams work.
Reactive jobsPlanned maintenanceField deliveryCommercial controlTHE PLATFORM
Less chasing.
More getting things done.
Keep the details connected as work moves between teams. Give each person the tools and visibility their role needs.
Plan and deliver every job.
Manage requests, priorities, scheduling and engineer allocation. Follow progress from assignment through to completion.
Stay ahead of the next visit.
Connect maintenance contracts, service schedules and asset records. Keep recurring work and service history in one place.
Give the field a clear next step.
Put job instructions, forms and progress updates in engineers’ hands. Capture the evidence that helps the office close the loop.
Connect the work to the numbers.
Bring customers, sites, quotes, orders, materials and invoices into the same workflow, with the job context close at hand.
Bring the right people together.
Coordinate your internal team and delivery partners. Where enabled, the shared engineer pool connects work with reviewed engineers.
See the detail. Keep the overview.
Use operational views and reporting to understand work across your organisation. Keep customer updates and team actions connected.
ONE CONNECTED WORKFLOW
From request
to resolution.
Clear handovers give your team room to focus on the work, with a shared record of what happened and what comes next.
- 01
Capture & plan
Record the request, agree the scope and arrange the work.
- 02
Assign & deliver
Coordinate people, instructions and materials for the visit.
- 03
Record & review
Bring together forms, photos and progress for a clear handover.
- 04
Complete & follow up
Close the job, continue the commercial workflow and plan what’s next.
BUILT FOR MULTIPLE ORGANISATIONS
One login.
Your workspaces.
Sign in with your existing account and choose an organisation you belong to. Switch between the workspaces you’re authorised to access, with each organisation’s data and permissions kept separate.
Open your workspaceREADY WHEN YOU ARE